We live in a funny world. Power lies where we least expect it, the stiffer bearuacrats get shoved out of office. Tradition is a dangerous word to associate with a business. You’ve got to act when the wave says act. And that’s because no one holds a leash on markets any more. They’re just a school of random fish that nobody can tame.
But the one funny thing about these happenings is seeing bosses get so worked out even a tiny customer complaint, they just might lick your shoes clean if you wish it.
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